Please read our shipping & payment policy before sending us a message.
info@wild-asparagus.com
Shipping Policy

All orders are shipped worldwide with standard shipping quickly and discreetly. A tracking number is included with every order, shipping is by registered post and requires a signature when delivered. Orders worth more than €50,00 include free standard worldwide shipping. The items are shipped in plain, unmarked packages. Our average delivery times are:
– Standard Worldwide Shipping: 10-30 days.
– GLS Express Shipping: 2-6 days.
– UPS Express Shipping: 1-5 days.
The products are shipped inside a strong thermo-resistant material to give your products maximum protection. The cost for UPS Express shipping worldwide is €30,00 (incl. TAX). GLS Express delivery cost depends on the selected country zone and includes TAX:
– Zone 1 (€15,00): Austria, Belgium, Denmark, Germany, Italy, Luxembourg, Netherlands.
– Zone 2 (€19,00): Czech Republic, France, Hungary, Lithuania, Monaco, Poland, Slovakia, United Kingdom.
– Zone 3 (€25,00): Estonia, Finland, Greece, Latvia, Romania, Spain, Sweden.
– Zone 4 (€10,00): Croatia.
All orders include a tracking number and will require a signature when delivered to your address.

Packaging

Every product is carefully prepackaged, with the items securely placed inside a cardboard box. Styrofoam padding is included to prevent any damages that might occur during transport. Each product is thermally packaged and vacuum sealed, which helps maintain humidity levels and protects the Asparagus against temperature variations.

Payment and Exchange Policy

Buying Wild Asparagus products online has never been easier, safer and faster. Browse our Wild Asparagus online collection and choose the best product suited for you and your body. With many years of experience you can be assured of a very high and professional service. Payments can be made by PayPal, Credit or Debit card (MasterCard, Visa, Maestro, American Express), Direct Bank Transfer (BACS) and Cash in envelope. We issue refunds for products within 30 days of the original purchase. We recommend contacting us for assistance if you experience any issues receiving our products.

Customs, duties, taxes and damages

Wild Asparagus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Wild Asparagus is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.